FAQ's

1. What kind of products do you sell?

We offer a range of hardware, tools, DIY essentials, home improvement products, and everyday practical supplies for both local customers and online shoppers.

2. Where are you based?

We are based at:

34 Main St, Garvagh, Coleraine BT51 5AD, United Kingdom

3. Do you offer delivery?

Yes, we offer delivery within the United Kingdom. Delivery options and charges, if applicable, will be shown at checkout.

4. How long does delivery take?

Delivery times may vary depending on your location, product availability, and courier service. Estimated delivery times are usually provided at checkout or after dispatch.

5. How can I track my order?

If tracking is available for your order, tracking details will be sent to you once your parcel has been dispatched.

6. What payment methods do you accept?

We accept a range of secure payment methods, including:

  • American Express

  • Apple Pay

  • Diners Club

  • Discover

  • Google Pay

  • Maestro

  • Mastercard

  • PayPal

  • Shop Pay

  • UnionPay

  • Visa

7. Can I return an item?

Yes. We have a 30-day return policy. To be eligible for a return, the item must be unused and in its original condition, with proof of purchase.

8. How do I request a return?

To request a return, please contact us at:

support@workmanhardware.uk

We will provide instructions on how to proceed with the return.

9. What should I do if my item arrives damaged or incorrect?

Please inspect your order upon delivery and contact us as soon as possible if your item is damaged, defective, or incorrect. We will review the issue and work to resolve it.

10. Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. If the order has not yet been dispatched, we may be able to cancel it.

11. Do you accept exchanges?

The quickest way to exchange an item is usually to return the original item (if eligible) and place a new order separately.

12. How can I contact you?

You can contact us using the details below:

Workman Hardware
Address: 34 Main St, Garvagh, Coleraine BT51 5AD, United Kingdom
Telephone: 02829558229
Website: https://workmanhardware.uk/
Email: support@workmanhardware.uk